countryroadtreasures web store FAQ section

Click on the Buy Now Button and follow the instructions for checkout. If you have any questions or problems please e-mail and let us know.

You can click on the "Contact Seller" button at the top of the page you are viewing or click on the "Contact" icon at the bottom of any page. A form will appear for you to complete. That's it! Let us hear from you.

About 2-3 days after payment has been received f rom Paypal, Google or USPS Money Order. We try to ship very promptly. You will also be notified by e-mail the day your items have been shipped.

Most of our items are breakable and a large number of them are hard to find and/or replace. Also we do not sell broke, cracked, chipped or repaired merchandise. Some things are actually new and never used, but must be classified as "used" because of the vintage nature. Insurance is the best protection we can offer for damage. This is protection for the buyer and the seller.

Past experience has taught us the shorter delivery time the less wear-tear and damage. Less handling and a lot less transferring. This makes for a much faster and secure delivery.

You will receive a e-mail with insurance number and any other information that is needed. You will know when the package was mailed. We also let you know the time of day ~~ a.m. or p.m.

Head to your local post office with ORIGINAL BOX AND PACKING MATERIALS INTACT. Your package is insured and we will help you with the necessary information if you need us to. DO NOT SEND THE PACKAGE BACK TO ME. This will void your insurance and the postal service will not pay. All packages are weighed and inspected at the postal service BEFORE they are mailed. This gives us the opportunity to double check for anything that might cause damage during shipping. Just for the record: IN THE LAST YEAR WE HAVE HAD ONE ITEM DAMAGED. That's a very good record and we have sold and shipped lots of items.

We prefer vintage along with some antique and a few modern collectibles. We do not sell chipped, cracked, broke or repaired merchandise. Some of our merchandise is actually new and never used; just vintage and been around for a while. We never know what we will find to pass on to our customers. We always hope it will be a treasure for someone. If you find a item not as described, please let us know so we can correct the problem immediately. We will never mislead anyone. We try to provide pictures for all items but if we miss something, it is not intentional and please let us know.

No problem. You can "Send Money" to anyone with a e-mail address/account with Paypal and you do not have to be a member to do so. E-mail me and I will invoice you with the shipping and insurance "Request for Money" from Paypal. All of this can be done with e-mail if you have any problems checking out. DON'T HAVE TIME FOR ALL THE PAPERWORK? E-mail me, tell me what you want to purchase and I will take care of the rest for you.